We’re sorry your item(s) have damage!. Some items break during shipment. We’ll do our best to help. Please email our team with an image of your damaged item for further assistance. we will replace the damaged order
Returns must be initiated within 7 of receiving your order. Items must be unused and in the original packaging. Reach out to our customer support team at [email protected] to initiate the return process with your order number and details abou
Once your return has been received and processed, you will be notified via email when the refund has been issued. Please allow 7 business days for the refund to reflect in your account.
Our return policy allows returns or exchanges for unopened products purchased in the last 7 days. Please note that [perishable / discounted / limited edition] items are not eligible for return. You can expect your refund to be processed within 7 bus
Our standard shipping time within United states is 5-14 business days. For international orders, expect a shipping time of 7-15 business days. Shipping fees, if applicable, will be calculated and displayed at checkout. Please note that delivery times
If no one was home at the time of delivery, the carrier will leave the package in a safe location. Be sure to check around your home and with neighbors/building management who may have collected the package for you. Also, please double-check the ship
Once your order has been placed and processed, you will receive a confirmation email with your order details. This email will include a tracking number and a link to our tracking page. Tracking information may not be immediately available after your
[’Yes’ answer]. Yes, we offer refunds and exchanges within 7 days of purchase. To be eligible for a refund or exchange, items must be returned in their original condition, with all tags and packaging intact. For returns or exchanges, please contact o
We offer fast and free shipping for orders over $60
At xara shilajit, we strive to ensure every order reaches you in perfect condition. In the event that your order is lost during transit, please reach out to our customer support team at [email protected] with your order number and any relevant
Once an order is placed, we are unable to make changes to the order. However, if you need to update your shipping address or contact information, please contact our customer service team immediately after placing your order.
We are happy to assist with instructions on how to cancel your subscription. 1. Login into your account. 2. Click [Subscriptions]. 3. Locate your subscription and click [Manage]. 4. Click [Cancel Subscription]. Proceed to complete the steps to succes
Orders can be canceled within 6 hours. Please email our team with your cancellation request as soon as possible. You will receive confirmation of your cancellation if we’re able to make it happen. After this period, we may not be able to cancel your
You will have the option to cancel your order within your confirmation email. You may also contact our customer service team at [email protected] Please include your order number and the reason for cancellation in your message. Orders can only
Once your order has been placed and processed, you will receive a confirmation email with your order details. This email will include a tracking number and a link to our tracking page. Click on the tracking number link or enter the tracking number in
Delivery times vary depending on the destination and the shipping method selected. • Standard Delivery: Typically arrives within 7-14 business days. • International Delivery: Typically arrives within 7-15 business days. however, please allow up to 20